OFFICIAL DATA PROTECTION

Abang918 Privacy Policy – Protecting Your Personal Data in Malaysia

Your privacy is more than a legal obligation to us β€” it is a moral responsibility. This document transparently explains how abang918 collects, uses, stores, and protects the personal information of every Malaysian member.

Updated: 1 January 2026  |  Malaysia (PDPA 2010)
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A Summary of Our Privacy Commitments
  • We are fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia.
  • Your data not for sale to any third party without your consent.
  • All data is protected with encryption 256-bit SSL.
  • You have the right to request access, correction or deletion your data.
  • We use data solely for the purposes that are clearly stated.

By using the abang918 platform, you agree to this Privacy Policy.

SECTION 1

Types of Personal Information We Collect

Abang918 only collects information that is genuinely necessary to provide the best service to our Malaysian members. We believe in the principle of "minimum data" β€” collecting only what is needed, nothing more.

Data Categories Sample Information Status
Personal Identity Full name (as per MyKad), MyKad number, date of birth Mandatory
Contact Information Malaysian mobile number, active email address Mandatory
Financial Data Bank name, account number, deposit & withdrawal records in RM Mandatory
Usage Data Game logs, betting history, game types played Automatic
Technical Data IP address, device type, operating system, web browser Automatic
Communications Live chat conversation records, support emails, complaints Optional

For identity verification (KYC) purposes, abang918 may require additional documents such as a copy of your Malaysian identity card (MyKad) or a recent bank statement. These documents are handled with the highest level of security and accessed only by authorised personnel.

SECTION 2

How We Collect Your Information

Abang918 collects members' personal information through several distinct channels. Each collection method is carried out transparently and in compliance with Malaysian data protection laws.

  • Account registration form: Information you voluntarily provide when first creating your abang918 account.
  • KYC (Know Your Customer) Process: Identity verification documents required to confirm eligibility and protect your account.
  • Financial transactions: Deposit and withdrawal records via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and other local methods.
  • Gaming activity: Automatic logs of your betting activity – including game type (football, Live Casino, slots, lottery), stake amounts, and outcomes.
  • Device and technical: Information is collected automatically via cookies and similar tracking technologies when you use the abang918 platform.
  • Support communications: Records of conversations with the abang918 customer support team for quality assurance and audit purposes.
Important Note

Abang918 does not collect information from third-party sources such as social media without your prior consent. All data collection is based on your direct interactions with our platform.

SECTION 3

How We Use Your Personal Data

Data collected by abang918 is used solely for legitimate and relevant purposes. We will not use your data for any other purpose without obtaining your consent first.

The primary purposes for which abang918 uses your personal data are as follows:

  • Member account management: Create, verify, and maintain your abang918 account, including the required KYC process.
  • Transaction processing: All deposits and withdrawals are processed in Malaysian Ringgit (RM) via supported local payment methods.
  • Provision of betting services: Gives you access to all games including EPL & Malaysia Super League Sports Betting, Live Casino, slots, 4D lottery, and e-sports.
  • Fraud prevention and security: Detect and prevent fraudulent activity, money laundering, and security threats against the platform and its members.
  • Service communications: Sending important account-related notices, system updates, and relevant transaction information.
  • Legal compliance: Meeting reporting and compliance requirements with the relevant Malaysian regulatory bodies.
  • Marketing (with consent): Sending promotional materials, new bonuses, and personalised offers β€” only where you have given your consent.
Unsubscribe Options

If you do not wish to receive marketing communications from abang918, you may unsubscribe at any time through your account settings or by contacting our support team. Important service notifications cannot be disabled as they are tied to the security of your account.

SECTION 4

Data Sharing with Third Parties

Abang918 understands how sensitive your personal information is. We are committed to ensuring that your data will not be sold to any third party for marketing or commercial purposes without your explicit consent.

However, there are limited situations in which abang918 may share your information with certain parties:

  • Payment service providers: Transaction information that must be shared with payment processors such as DuitNow, Touch 'n Go, GrabPay, and FPX providers to complete your transactions.
  • Game software providers: Minimum technical data required by licensed game providers to operate Live Casino, slots, and sports games.
  • Law enforcement authorities: Where required by Malaysian law or pursuant to a valid court order.
  • Audit and compliance services: Independent audit firms and compliance bodies that verify the integrity of abang918's operations.
  • abang918 does NOT share your data with third-party marketing companies or advertisers.
  • abang918 does NOT sell or rent member information lists to anyone.
  • abang918 does NOT transfer your data to servers outside Malaysia without equivalent protection in place.
SECTION 5

Data Retention Period and Security Measures

Abang918 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, to meet legal obligations, and to resolve any disputes that may arise.

Typical Retention Period

Active account data is retained for the duration the account remains active, plus 5 years following account closure, in accordance with Malaysian financial legal requirements. Financial transaction records are retained for 7 years in accordance with the requirements of the Companies Commission of Malaysia (SSM) and applicable tax laws.

Security measures implemented by abang918 to protect your data:

  • 256-bit SSL Encryption: All data transmitted between your device and abang918's servers is encrypted using bank-grade security standards.
  • Tiered access controls: Only specifically authorised personnel may access sensitive member data, and every access is logged for audit purposes.
  • Periodic data imaging: Data backups are performed on a regular basis to ensure rapid recovery in the event of a system failure.
  • 24/7 security monitoring: Automated monitoring systems detect and block unauthorised access attempts in real time.
  • Two-factor authentication (2FA): Available to all abang918 members and strongly recommended to be enabled for added protection.

In the event of a data breach that may affect your rights and freedoms, abang918 is committed to notifying the relevant authorities and affected members within the timeframe prescribed by Malaysian law.

SECTION 6

Your Rights Regarding Personal Data

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal information held by abang918. We fully respect and facilitate the exercise of these rights.

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Right of Access

Request a copy of all personal data we hold about you.

✏️
Right to Rectification

Request the correction of inaccurate or incomplete data.

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Right to Erasure

Request deletion of your data when it is no longer needed (subject to legal requirements).

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Right to Object

Object to the processing of your data for direct marketing purposes at any time.

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Right to Portability

Receive your data in a machine-readable format for transfer.

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Right to Restrict

Restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, you may submit a written request to abang918 by email at privacy@abang918.biz or via our platform's live chat. We will process your request within 21 working days in accordance with the provisions of PDPA 2010.

SECTION 7

Cookies Policy

Abang918 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and ensure the security of your login session. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to log in and use the abang918 platform fully.

SECTION 8

Special Protection for Children and Minors

Abang918 takes the protection of children and minors seriously. Our platform is an adult service restricted to users aged 21 years and above only.

Zero-Tolerance Policy

Abang918 enforces strict age verification during registration. If we determine that an account has been opened by someone under 21, all associated data will be deleted and the account closed immediately. We do not knowingly process or retain personal data belonging to minors. Parents or guardians who become aware of unauthorised use by a young person are advised to contact us without delay.

SECTION 9

Changes to This Privacy Policy

Abang918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or service improvements.

When significant changes are made to this Privacy Policy, we will notify members via:

  • A prominent notice on the abang918 platform displayed to all members upon login.
  • Email notification sent to the registered email address on your account.
  • Update the "Last Updated" date at the top of this document.

Your continued use of the abang918 platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

SECTION 10

How to Contact the abang918 Privacy Officer

If you have any questions, concerns, or complaints regarding how abang918 handles your personal data, we encourage you to contact us directly. We are committed to addressing every enquiry seriously and within a reasonable timeframe.

Privacy Email
privacy@abang918.biz
Response within 3 business days
Live Chat
Within the abang918 Platform
Available 24 hours in Bahasa Malaysia
Customer Support
support@abang918.biz
24/7 operations, 365 days a year
Registrant Information

For the purposes of PDPA 2010, abang918 is the data controller responsible for all personal data collected through this platform. If you are dissatisfied with our response, you may submit a formal complaint to the Department of Personal Data Protection Malaysia (JPDP).

Why Your Privacy Is Safe with abang918

Six pillars of data protection we have built for our Malaysian members

Bank-Grade Encryption

All data transmitted and received through the abang918 platform is protected by 256-bit SSL encryption – the same security standard used by Malaysia's major banks such as Maybank and CIMB.

PDPA 2010 Compliance

Abang918 fully complies with the Malaysian Personal Data Protection Act 2010. This means your rights as a data subject are protected under enforceable Malaysian law β€” not merely by promise.

No Data Selling

This is not merely a statement β€” it is abang918's firm policy. Member personal data has never been, and will never be, sold, rented, or transferred to marketing companies or any third party for commercial gain.

Strict Access Control

Only authorised personnel with a legitimate business need may access sensitive member data. All access is logged and periodically audited by abang918's internal security team.

Right to Data Erasure

You may request the deletion of your personal data at any time. abang918 will process such requests within 21 working days, subject to record retention requirements mandated by Malaysian law.

Breach Notification

In the event of any security incident involving your data, abang918 is committed to notifying you within the timeframe required by PDPA 2010 β€” not concealing it. Transparency is a core value we uphold.

FAQ – abang918 Privacy Policy

Yes, you have full right of access to your personal data under Malaysia's PDPA 2010. Submit a written request to privacy@abang918.biz stating the type of data you wish to view, and attach a copy of your MyKad for identity verification. abang918 will provide a data report within 21 business days of receiving your request.

abang918 does not store your full credit card number or internet banking password. All financial transactions are processed through secure payment gateways (such as DuitNow, Touch 'n Go, and FPX) that maintain their own security standards. abang918 only retains the information necessary for payment verification purposes, such as your account name and the last four digits of your account number.

Upon account closure, abang918 will retain your data for the period required by Malaysian law β€” typically 5 to 7 years for financial records. After that period, your data will be permanently deleted from our systems. You may request the immediate deletion of certain data (not subject to legal retention requirements) by submitting a request to privacy@abang918.biz.

Your betting activity records (game type, amounts, outcomes) are used to process winnings, calculate rebates and cashback you are entitled to, identify potential problem gambling for Responsible Gaming support, and for audit and legal compliance purposes. This data is not shared with third parties for marketing purposes.

If you suspect any unauthorised activity on your abang918 account or believe your data may have been compromised, contact our support team immediately via the 24/7 live chat on the platform. Change your password right away and enable two-factor authentication (2FA) if you haven't already. The abang918 security team will investigate all reports within 24 hours and take the appropriate action.
Related Policies & Guidelines
Version History
1 January 2026 v4.0 Current
1 July 2026 v3.5
1 March 2026 v3.2
1 January 2023 v3.0

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